FITBIKE FAQs

How does FitBike work?

Just sign up once and let us know when you want to service your bike. FitBike makes no claims as to what distance your gear needs service. Then ride your bike! After your bike reaches the service distance you've indicated, a notification email will be sent to you. You'll only recieve one email notification per alert. To recieve future alerts, you'll need to revisit FitBike and update the alert distance. You can turn on or off your Tires, Chain, Brakes, Shocks, and Cables alerts as needed.

Is FitBike free?

Yes, and I have no plans to monentize it. But, if you like the service,please consider a contribution.

Why did you create Fitbike?

I've always been curious why Strava only offers gear alerts for running shoes but not for bikes. Then one day I noticed that Strava's API exposed bike gear distance, AHAH! That meant that I could build an app that could send email alerts based on distance. FitBike has always been just a hobby for me, I like building things. I have no idea if Strava will ever offer email alerts for cyclists. But, for now FitBike can provide a simple option. RideON!

When are alerts sent?

To limit my Strava API usage, I only query bikes twice a day to see if service is needed, once at at 0:00 UTC and again at 12:00 UCT. This means you could see a delay up to 12 hours between when you save your Strava ride and when you get a notification.

When is service due?

Wear and tear depends on a number of factors, including what type of rides you do, how much you weigh, the conditions you ride in, front vs rear tire, etc. Consult an experienced bike mechanic for suggestions. FitBike makes no claims as to what distance your gear needs service. When setting alerts it's always best to err your estimate on the low side. Regardless, always give your bike a thorough inspection before and after each ride.

Can Fitbike track time?

Sorry, not until Strava API exposes time through their API will this be possible. Unfortunately, this has been asked for many times on the Strava Support forums.

Can Fitbike track swapped parts?

As a former road and mountain bike racer, I understand this request. However, IMO adding this type of complexity to the app would prove too difficult for me implement and would require users to frequently update their bikes. My goal is rather to "set it and forget it" with as few interactions with the app as possible.

Can I change my bike image?

Simple! Just do a Google image search, find a bike that looks like yours, then right click copy/paste the image url into your custom url when editing your bike. Here is a quick how to video.

How can I turn off specific alerts?

When you edit your service alerts, notice the check box next to the alert type. If you turn that off, you won't get those notifications. It's useful for example when you have a road bike and don't want any notifications regarding shocks. In example below, I've turned off Brakes and cables.

Alert

Can I update my email address?

FitBike only mirrors your Strava settings. To update Fitbike, log out of FitBike, make your changes in Strava and then log back into FitBike.

Will my information be shared?

FitBike will not share or sell your information. FitBike uses Oauth signin protocol so that we can access your bike's distance and your contact information. Oauth allows your Strava account and password to remain secure.

How do I delete my account?

You can delete your account by going to your Strava My Apps and revoke FitBike's app privledges. This will remove your FitBike user account and your FitBike data.